Ocado is a British online grocery and technology company that operates a highly advanced and automated warehouse system for fulfilling online grocery orders. The company has developed what they call the "Ocado Smart Platform" (OSP), which is essentially a combination of hardware and software solutions that enable other grocery retailers to create and manage their own online grocery businesses more efficiently.
The Ocado Smart Platform includes several key components:
Automated Warehouses
Routing and Delivery Management:
Inventory Management: 
Website and Mobile App Solutions: 
Data Analytics

This particular video explains how a Spoke site functions. Spokes are remote delivery dispatch sites that can receive completed orders from your pick site and then dispatch them onto vehicles for home delivery.

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