(OPTION 1)
In world where humans are guided by bots and AI, the orb acts as a perfect teaching mentor (Instructional designer), giving the learner a very modern learning experience.
The Orb
1. The function and usage of the orb - The orb will be used as a guide, constantly interacting and integrating the stock and animation elements
2. The use of colour and its purpose - the use of defined colour schemes, corresponding with the stock selection and colour-coded theme for each topic film will elevate the sophistication of the design while also creating a clearer logic and separation between each topic film within a course
3. The use of line art animation - the designs are crafted to reflect the theme of that topic film and will integrate the orb. A depth of field effect is added to all animation features so as to add a cinematic quality to the films, complimented by graded stock
4. The use of stock - stock is a core component, selected for its relevance to the topic theme and for strong visual language, colour and style, so as to add visual interest throughout and help illustrate the key learning points of each film
For the first call exchange of each video there is an establishing shot of the two characters interacting in the classic phone/icon exchange. This design can still have some addition of stock background. This shot will also establish the CSR colour white/grey, and the character colour according to topic (in this instance blue)
This video course covers following topics -
Problem of customers - (00:30)
Defining stated and unstated needs - (01:33)
Advantages of fully defining customer's needs - (02:10)
Finding lasting solutions - (02:15)
First contact resolution - (03:01)
Meet and exceed customer's expectations - (03:17)
Building customer trust and loyalty - (04:05)
(OPTION 1)
Course Video (Option 1)
(OPTION 2)
Course Video (Option 2)
